—Q: How do I adjust or replace the under sole strap?
A: First, remove the Ankle Roll Guard from your shoe. Then push the under sole strap up through the cushion until it is completely out. This will then allow you to pull the strap from the Velcro loops and adjust up or down. When done, push the strap back through the cushion. It is suggested to periodically adjust the strap to prolong the life of the strap from repeated wear in one spot. To replace the strap, follow the instructions above to adjust and simply replace the old strap with the extra strap provided in the package. You can also purchase extra replacement straps from our web site.
—Q: How do I clean my Ankle Roll Guard?
A; We recommend periodically cleaning your Ankle Roll Guard, especially the silicone print located on the inside. This will keep the silicone "tacky" for better grip and fit to your shoe. To clean, use a clean, damp cloth and gently wipe down the entire Ankle Roll Guard and towel dry if needed.